Emergency Situations Insurance

Treatment expenses required to stabilize the patient and to provide emergency treatment at any private or government-owned medical institution licensed by the Ministry of Health, in case of an illness and/or accident, in addition to those covered by the General Terms of Medical Insurance, are covered in line with the general and special terms and are subject to the coverage, limits and contribution rates stipulated in the certificate.

The policy provides insurance coverage for babies older than 14 days and individuals younger than the age of 66. The Insurance-Holder should be older than 18. Coverage for children in the 0-18 age group can be extended within the framework of their family or alongside at least one legal guardian. Upon their request, any unmarried children of which you are the legal guardian, who are still in education (documents attesting their attendance must be provided) can be covered in the policy up to the age of 24.

These costs are covered for transportation between one’s home and the nearest fully fledged hospital, on a land ambulance licensed for that locale, within the borders of Turkey, provided due to an illness or accident covered. In a similar vein, where the doctor providing the treatment requires so and the Medical Claims Processing Center approves this, the costs incurred for land and/or air ambulance transportation from the current province and hospital to another province and hospital are also covered in accordance with the general and special terms of insurance.

MAPFRE SİGORTA Medical Claims Processing Center is at your service 7 days a week, 24 hours a day.

Should you choose to receive your treatment at a non-contracted institution, upon submitting the applicable documents and invoice to us, your expenses shall be covered subject to your payment rate, the special and general terms of the policy, and the coverage and limits specified on your certificate.